Work
with us

YES USA is a unique place where we work together as a team to provide a rewarding, transformational, and enjoyable experience to our students in a safe, caring, and friendly environment. Not only can you empower young adults and shape their experience in New York, but you can also shape their future!

Thrilled about inspiring our campers, helping them achieve their goals in studying English, and introducing them to NYC and American culture? Then you could be just who we are looking for!

staff

Open Positions

Currently hiring for Summer Camp 2023 in Queens, New York

We seek the best, most enthusiastic, energetic, and easy-going professionals to teach English, lead, counsel, and supervise international teenagers during off-site excursions and on-site activities. Positions are available for academic staff, residential assistants, excursion leaders, and admin staff.

ESL Teacher (Non-Residential)

You will be responsible for level testing, planning, and executing English lessons to international teenagers as well as monitoring and evaluating their progress.

Location: St. John’s University (Queens Campus).

Camp Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Academic Duties

  • Assist in the testing and placement of new students in classes.
  • Plan and deliver high-quality and effective English lessons to teenagers.
  • Maintain up-to-date records of student attendance and classwork.
  • Monitor student performance and evaluate their progress throughout the course.
  • Prepare and submit student evaluation forms and end-of-course certificates in a timely manner.

Administrative

  • Attend and actively participate in all staff meetings and professional development workshops.
  • Regularly take pictures of students and upload them to a designated folder or post on social media.
  • Help prepare and lead student end-of-course ceremonies.

Requirements

  • All applicants must hold a bachelor’s degree or higher, preferably in TESOL.
  • CELTA certificate or its equivalent.
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.

Schedule

Teach 20 academic hours per week from Monday to Friday (mostly in the mornings + one afternoon).

Compensation

Pay is commensurate with skills and experience.

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

ESL Teacher and Excursion Counselor (Residential)

You will be responsible for level testing, planning, and executing English lessons to international teenagers as well as monitoring and evaluating their progress. In addition to the academic duties, you will supervise and counsel students on campus, lead off-site excursions and on-campus activities. This is a residential role.

Location: St. John’s University (Queens Campus)

Camp Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Academic Duties

  • Assist in the testing and placement of new students in classes.
  • Plan and deliver high-quality and effective English lessons to teenagers.
  • Maintain up-to-date records of student attendance and classwork.
  • Monitor student performance and evaluate their progress throughout the course.
  • Prepare and submit student evaluation forms and end-of-course certificates in a timely manner.

Off-Campus Excursions

  • Prepare for off-site excursions.
  • Follow the itinerary but be ready to think on your feet and successfully manage emerging situations.
  • Actively supervise, interact with, and keep students and chaperones entertained to ensure their satisfaction.
  • Provide information and tell stories about cultural and historical places visited in a fun and engaging way.
  • Manage student meals (includes but is not limited to ordering, paying, supervising students, etc.).
  • Provide receipts from excursions or cafes and restaurants after each excursion.

On-Campus Activities

  • Devise and organize on-campus games and activities.
  • Take care of dinner deliveries on campus from ordering to food distribution, etc.

Arrival/Departure Responsibilities

  • Assist in preparing for arrival/departure days (e.g. room inspections, new student welcome packets, etc.).
  • Take the lead in managing arrival and departure days (e.g. meet and greet students at the airport, check-ins/outs, student orientations, end-of-course ceremonies, etc.).

Residential/Administrative/Miscellaneous

  • Participate in setting up and closing down summer school.
  • Supervise students during mealtimes.
  • Conduct room checks and lights out.
  • Help coordinate linen exchange and room cleaning.
  • Attend and actively participate in all staff meetings and professional development workshops.
  • Regularly take pictures of students and upload them to a designated folder or post on social media.
  • Make and update the student board with excursions and English class schedules.
  • Make sure the office/common areas are tidy.
  • Help students/chaperones with any questions/requests.
  • Assist with sick students.
  • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc.
  • Assist at any time, whether on duty or not, with emergency situations.
  • Manage any problems or incidents and report to the management team.

Requirements

  • All applicants must hold a bachelor’s degree or higher, preferably in TESOL.
  • CELTA certificate or its equivalent.
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.
  • Good sense of direction and strong knowledge of NYC and environs, including the public transportation system.
  • Ability to independently guide students around the city.
  • Ability to grasp new concepts and apply them quickly and efficiently.
  • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise.
  • Proactive behavior.
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.
  • Flexible approach towards working nights, weekends, and holidays during our short-term program.

Compensation

Pay is commensurate with skills and experience.

Benefits

Half-board provided (on-campus housing with two meals on weekdays and brunch on weekends).

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

Excursion and Activity Counselor (Residential)

You will supervise and counsel international teenagers on campus, lead off-site excursions and on-campus activities. This is a residential role.

Location: St. John’s University (Queens Campus)

Camp Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Off-Campus Excursions

  • Prepare for off-site excursions.
  • Follow the itinerary but be ready to think on your feet and successfully manage emerging situations.
  • Actively supervise, interact with, and keep students and chaperones entertained to ensure their satisfaction.
  • Provide information and tell stories about cultural and historical places visited in a fun and engaging way.
  • Manage student meals (includes but not limited to ordering, paying, supervising students, etc.).
  • Provide receipts from excursions or cafes and restaurants after each excursion.

On-Campus Activities

  • Devise and organize on-campus games and activities.
  • Take care of dinner deliveries on campus from ordering to food distribution, etc.

Arrival/Departure Responsibilities

  • Assist in preparing for arrival/departure days (e.g. room inspections, new student welcome packets, etc.).
  • Take the lead in managing arrival and departure days (e.g. meet and greet students at the airport, check-ins/outs, student orientations, end-of-course ceremonies, etc.).
  • Assist in preparing for, proctoring, and marking student placement tests.

Residential/Administrative/Miscellaneous

  • Participate in setting up and closing down summer school.
  • Supervise students during mealtimes.
  • Conduct room checks and lights out.
  • Help coordinate linen exchange and room cleaning.
  • Attend and actively participate in all staff meetings and professional development workshops.
  • Regularly take pictures of students and upload them to a designated folder or post on social media.
  • Make and update the student board with excursions and English class schedules.
  • Make sure the office/common areas are tidy.
  • Help students/chaperones with any questions/requests.
  • Assist in taking care of sick students.
  • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc.
  • Assist at any time, whether on duty or not, with emergency situations.
  • Manage any problems or incidents and report to the management team.

Requirements

  • Bachelor’s degree or higher, OR must be currently enrolled in an accredited US college or university during the 2022-2023 academic year and provide proof of a 3.0 GPA or higher;
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.
  • Good sense of direction and strong knowledge of NYC and environs, including the public transportation system.
  • Ability to independently guide students around the city.
  • Ability to grasp new concepts and apply them quickly and efficiently.
  • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise.
  • Proactive behavior.
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.
  • Flexible approach towards working nights, weekends, and holidays during our short-term program.

Compensation

Pay is commensurate with skills and experience.

Benefits

Half-board provided (on-campus housing with two meals on weekdays and brunch on weekends).

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

Excursion and Activity Counselor (Non-Residential)

You will supervise and counsel international teenagers, lead off-site excursions and on-campus activities.

Location: St. John’s University (Queens Campus)

Camp Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Off-Campus Excursions

  • Prepare for off-site excursions.
  • Follow the itinerary but be ready to think on your feet and successfully manage emerging situations.
  • Actively supervise, interact with, and keep students and chaperones entertained to ensure their satisfaction.
  • Provide information and tell stories about cultural and historical places visited in a fun and engaging way.
  • Manage student meals (includes but not limited to ordering, paying, supervising students, etc.).
  • Provide receipts from excursions or cafes and restaurants after each excursion.

On-Campus Activities

  • Devise and organize on-campus games and activities.
  • Take care of dinner deliveries on campus from ordering to food distribution, etc.

Arrival/Departure Responsibilities

  • Assist in preparing for arrival/departure days (e.g. room inspections, new student welcome packets, etc.).
  • Take the lead in managing arrival and departure days (e.g. meet and greet students at the airport, check-ins/outs, student orientations, end-of-course ceremonies, etc.).
  • Assist ESL teachers in proctoring and marking written placement tests.

Administrative/Miscellaneous

  • Participate in setting up and closing down summer school.
  • Help coordinate linen exchange.
  • Attend and actively participate in all staff meetings and professional development workshops.
  • Regularly take pictures of students and upload them to a designated folder or post on social media.
  • Help students/chaperones with any questions/requests.
  • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc.
  • Assist at any time, whether on duty or not, with emergency situations.
  • Manage any problems or incidents and report to the management team.

Requirements

  • Bachelor’s degree or higher, OR must be currently enrolled in an accredited US college or university during the 2022-2023 academic year and provide proof of a 3.0 GPA or higher;
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.
  • Good sense of direction and strong knowledge of NYC and environs, including the public transportation system.
  • Ability to independently guide students around the city.
  • Ability to grasp new concepts and apply them quickly and efficiently.
  • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise.
  • Proactive behavior.
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.
  • Flexible approach towards working nights, weekends, and holidays during our short-term program.

Compensation

Pay is commensurate with skills and experience.

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

Residence Counselor (Residential Admin)

You will assist in the daily operations of our intense but incredibly rewarding program, counsel, and supervise international teenagers. You will support the academic team, the excursion team, students, and their chaperones.

Location: St. John’s University (Queens Campus)

Camp Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Academic Support

  • Assist in preparing for, proctoring, and marking student placement tests.
  • Make copies of teaching and student materials.
  • Prepare student rosters, check and follow up on student attendance.
  • Collect and distribute student evaluations/end-of-course certificates to students/chaperones.
  • Assist the ESL department with any requests/problems they may have.

Excursion/Activity Support

  • Book tickets to excursion sites, MetroCards, etc., and confirm existing bookings.
  • Assist activity counselors in preparing for excursions/activities.
  • Help manage departures for excursions and solve any problems.
  • Lead excursions, in case of emergencies, and take pictures/videos of students.
  • Help plan and coordinate on-campus games and activities.
  • Assist the activity manager/counselors with any requests/problems they may have.

On-Campus Meal Duties

  • Supervise students during meals on campus and help solve any issues.
  • Manage food deliveries on campus (from ordering to food distribution).
  • Keep track of inventory for food deliveries.
  • Liaise with the cafeteria and provide any information they may request.

Off-Campus Meal Duties

  • Do a research of local cafés and restaurants within the budget to dine in.
  • Reach an agreement with restaurants about prices and menu.
  • Make reservations for groups.
  • Assist with distribution of cash/gift cards for off-campus meals.

Arrival/Departure Responsibilities

  • Check student Pre-Arrival paperwork and send follow-up emails to students/parents.
  • Liaise with YES USA agencies as well as the hosting institution in preparing room matchings, student IDs, etc.
  • Assist in preparing for arrival/departure days (e.g. room inspections, new student welcome packets, student lanyards, etc).
  • Coordinate and help on arrival and departure days (check-ins/outs, student orientations, end-of-course ceremonies, etc.).
  • Book and coordinate arrival/departure airport transfers.

Administrative/Miscellaneous

  • Participate in setting up and closing down summer school.
  • Help in purchasing office/camp supplies and managing the inventory.
  • Answer phone calls, emails, and messages.
  • Liaise with the hosting institution and YES USA agencies and assist with any questions/requests.
  • Assist students/chaperones with any questions/requests.
  • Keep the school database updated.
  • Collect and distribute student/chaperone feedback and generate reports.
  • Wash YES USA T-Shirts, whenever needed.
  • Conduct room checks and lights out.
  • Help coordinate linen exchange and room cleaning.
  • Collect pictures and videos and regularly update our social media.
  • Make and update the student board with excursion and English class schedules.
  • Make sure the office/common areas are tidy.
  • Unlock and lock the office for the day.
  • Assist in taking care of sick students.
  • Attend and actively participate in all staff meetings and professional development workshops.
  • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc.
  • Assist at any time, whether on duty or not, with emergency situations.
  • Manage any problems or incidents and report to the management team.
  • Assist in updating staff manuals.

Requirements

  • Currently enrolled in an accredited US college or university during the 2022-2023 academic year and provide proof of a 3.0 GPA or higher;
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Positive attitude.
  • Proactive behavior.
  • Good teamwork skills.
  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Punctuality.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.
  • Ability to grasp new concepts and apply them quickly and efficiently.
  • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise.
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.
  • Flexible approach towards working nights, weekends, and holidays during our short-term program.

Compensation

Pay is commensurate with skills and experience.

Benefits

Half-board provided (on-campus housing with two meals on weekdays and brunch on weekends).

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

Assistant Counselor (Non-Residential Admin)

You will assist in the daily operations of our intense but incredibly rewarding program, counsel, and supervise international teenagers.

Location: St. John’s University (Queens Campus)

Dates: June 17th – August 15th, 2022. We currently have 2, 4, 6, and 8-week contracts.

Your key tasks will consist of, but not be limited to:

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security at all times.
  • Make sure students adhere to the YES USA Student Code of Conduct.
  • Inform management immediately if there are any issues and initiate appropriate disciplinary actions.

Academic Support

  • Assist in preparing for, proctoring, and marking student placement tests.
  • Make copies of teaching and student materials.
  • Prepare student rosters, check and follow up on student attendance.
  • Collect and distribute student evaluations/end-of-course certificates to students/chaperones.
  • Assist the ESL department with any requests/problems they may have.

Excursion/Activity Support

  • Book tickets to excursion sites, MetroCards, etc., and confirm existing bookings.
  • Assist activity counselors in preparing for excursions/activities.
  • Help manage departures for excursions and solve any problems.
  • Lead excursions, in case of emergencies, and take pictures/videos of students.
  • Plan on-campus games and activities. Be involved in supervising students and assisting with activities.
  • Assist the activity manager/counselors with any requests/problems they may have.

On-Campus Meal Duties

  • Supervise students during meals on campus and help solve any issues.
  • Manage food deliveries on campus (from ordering to food distribution).
  • Keep track of inventory for food deliveries.
  • Liaise with the cafeteria and provide any information they may request.

Off-Campus Meal Duties

  • Do a research of local cafés and restaurants within the budget to dine in.
  • Reach an agreement with restaurants about prices and menu.
  • Make reservations for groups.
  • Assist with distribution of cash/gift cards for meals outside.

Arrival/Departure Responsibilities

  • Check student Pre-Arrival paperwork and send follow-up emails to students/parents.
  • Liaise with YES USA agencies as well as the hosting institution in preparing room matchings, student IDs, etc.
  • Assist in preparing for arrival/departure days (e.g. room inspections, new student welcome packets, student lanyards, etc).
  • Coordinate and help on arrival and departure days (check-ins/outs, student orientations, end-of-course ceremonies, etc.).
  • Book and coordinate arrival/departure airport transfers.

Administrative/Miscellaneous

  • Participate in setting up and closing down summer school.
  • Help in purchasing office/camp supplies and managing the inventory.
  • Answer phone calls, emails, and messages.
  • Liaise with the hosting institution and YES USA agencies and assist with any questions/requests.
  • Assist students/chaperones with any questions/requests.
  • Keep the school database updated.
  • Collect and distribute student/chaperone feedback and generate reports.
  • Wash YES USA T-Shirts, whenever needed.
  • Help coordinate linen exchange and room cleaning.
  • Collect pictures and videos and regularly update our social media.
  • Make and update the student board with excursions and English class schedules.
  • Make sure the office/common areas are tidy.
  • Unlock the office for the day.
  • Assist in taking care of sick students.
  • Attend and actively participate in all staff meetings and professional development workshops.
  • Complete additional administrative tasks, including help in the daily operation of the camp, running errands, etc.
  • Assist at any time, whether on duty or not, with emergency situations.
  • Manage any problems or incidents and report to the management team.
  • Assist in updating staff manuals.

Requirements

  • Bachelor’s degree or higher, OR must be currently enrolled in an accredited US college or university during the 2022-2023 academic year and provide proof of a 3.0 GPA or higher;
  • Prior ESL experience of teaching teenagers.
  • Native fluency in English.
  • Effective written and oral communication skills.
  • Legal authorization to work in the United States.

Qualities

  • Positive attitude.
  • Proactive behavior.
  • Good teamwork skills.
  • Endless enthusiasm and energy.
  • Fun and outgoing personality.
  • Excellent communication skills.
  • High level of responsibility and authority.
  • Punctuality.
  • Strong organizational skills.
  • Independence.
  • Strong customer service ethics.
  • Ability to grasp new concepts and apply them quickly and efficiently.
  • Ability to remain calm under pressure and always show a positive attitude to clients even when problems and emergencies arise.
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.
  • Flexible approach towards working nights, weekends, and holidays during our short-term program.

Compensation

Pay is commensurate with skills and experience.

Application Procedure

Application ProcedurePrior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

Camp Activities Manager (Residential)

You will be responsible for organizing off-site excursions and on-campus activities programs and ensuring their successful implementation by supervising and supporting a team of activity counselors. In addition to the duties related to the excursion program, you will be involved with residential and administrative duties to ensure the smooth running of the camp.

Location: St. John’s University (Queens Campus)

Dates: June 17th – August 15th, 2022.

Your key tasks will consist of, but not be limited to:

Excursions and Activities

a. Preparation:

  • Make bookings/confirm/make changes to reservations to excursion sites.
  • Create and supervise on-campus activities.
  • Prepare weekly excursion schedules and deliver them to excursion and activity counselors in advance.
  • Change excursion schedules according to excursion and activity counselors’ strengths/weaknesses/experience/preferences, the weather, and client feedback.
  • Supervise assistant and residence counselors and activity counselors in preparing for excursions/activities (information/directions/files and backpacks/meal arrangements, etc.).
  • Supervise departures for excursions and solve any problems.
  • Keep students/chaperones updated on their excursion program/time/meeting points, etc.

b. During Excursions/Activities:

  • Monitor and frequently check in with excursion and activity counselors to make sure they are following the approved itinerary.
  • Respond promptly to phone and WhatsApp calls and messages from excursion and activity counselors and chaperones.
  • Solve problems or emergencies that arise during excursions.
  • Liaise between excursion and activity counselors and chaperones if any disagreements arise.

c. After Excursions:

  • Seek feedback from excursion and activity counselors.
  • Check out activity counselors for the day (collect pictures and videos, backpacks with essential items, receipts, credit/gift cards, and change).

Meals:

a. Off-campus dinners

  • Research and build a database of cafés and restaurants within our budget for off-campus dinners. Make reservations and pre-pay.
  • Solve problems related to meal and gift cards that do not work.
  • Prepare customized student menus with selected options within our budget when pre-ordering is not possible.


b. On-campus deliveries

  • Ensure there are enough food/drink supplies and dinnerware.
  • Pre-order and pre-pay for meals, prepare the dining area and pick up the food.
  • Allocate assistant and residence counselors and instruct them and excursion and activity counselors on how to handle food deliveries.
  • Supervise and make sure each dinner goes smoothly.

Team Support and Supervision

  • Co-lead the excursion and activity counselor training before the program starts.
  • Co-lead the assistant and residence counselor training before the program starts.
  • Run regular meetings with excursion and activity counselors to provide up-to-date excursion information.
  • Supervise, guide, and monitor excursion and activity counselors.
  • Evaluate the performance of excursion and activity counselors and report findings to the center director.
  • Run professional development sessions for excursion staff.
  • Create a positive atmosphere and motivate effectively, offering praise and recognition whenever possible.
  • Establish and maintain team discipline.
  • Supervise assistant and residence counselors’ performance of their duties related to the excursion program and excursion meals.Student Supervision
  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security whenever in contact with students.
  • Ensure that the YES USA team maintains appropriate standards of student supervision both during excursions and on campus.


Program Quality Control and Customer Service

  • Ensure the quality and high standards of the excursion and activity program.
  • Monitor the standard of excursions and activities by regularly observing and taking part.
  • Review and suggest improvements to the current excursion program.
  • Ensure a high level of customer satisfaction with the daily excursion and activity program.
  • Collect feedback (including informal) from students and chaperones and follow up on it to ensure their happiness.

General Administrative

  • File all student and chaperone feedback forms.
  • Keep track of daily excursion program records (instructions, expenses, etc.)
  • Collect and submit any original payment receipts to the management team.
  • Maintain and protect YES USA excursion resources and equipment.
  • Complete additional administrative tasks assigned by the management team.

Residential Duties

  • Assist in preparation for/on arrival and departure days.
  • Supervise and assist the team with on-campus supervision of students (room checks, etc.) in the evenings.
  • Help students and chaperones with questions, requests, room lockouts, and emergencies.
  • Make sure that residence hallways and common areas are clean and report any problems.
  • In case of an emergency, be accessible and available to help outside of the regular working hours.

Miscellaneous

  • Assist and stand-in for the Center Manager when required.
  • Lead excursions in case of emergency.
  • Answer phone calls including emergency calls/WhatsApp calls and messages and assist with any questions, problems, and reasonable requests.

Qualifications and Experience

  • Bachelor’s Degree minimum.
  • Previous experience as Summer Camp managing excursion and activity counselor.
  • Native fluency in English.
  • Legal authorization to work in the United States.

Qualities

  • Strong leadership qualities, including the ability to inspire others.
  • Effective people management skills.
  • High level of responsibility and authority.
  • Strong organizational and administrative skills.
  • Independence.
  • Strong customer service ethic.
  • Ability to remain calm under pressure and maintain a positive, constructive demeanor in clients’ presence even when problems and emergencies arise;
  • Strong problem-solving skills.
  • Flexibility in terms of work assignments.

Compensation

Pay is commensurate with skills and experience.

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

English Studies Head Counselor (Residential or Non-Residential)

You will be responsible for planning the ESL program for international teenagers and ensuring its successful implementation by supervising and supporting a team of ESL teachers. In addition to the duties related to the academic program, you will also be involved with residential and administrative duties to ensure the smooth running of the camp.

Your key tasks will consist of, but not be limited to:

In some cases, a few of these tasks may be delegated to the admin team that needs to be supported and supervised.

Preparation for the Program (BEFORE the program starts on June 17):

  • Design a new curriculum for 2022 with course plans and suggested materials in a digital format.
  • OR (will be agreed with the Center Director) Review and make necessary changes to the previous YES USA curriculum in a digital format.
  • Adapt/design a new online placement test for students to complete prior to arrival.
  • Score student placement tests and accurately place students into appropriate classes according to language proficiency, nationality, age, and any other relevant consideration.
  • Review, edit, and update the YES USA current Operations Manual for ESL Teachers with sufficient details as well as some parts of the YES USA Group Leader Manual related to ESL lessons.
  • Review and update, if needed, or create teacher paperwork such as sample rosters, a record of work, student final evaluation forms, teacher observation forms, etc. - all in a digital format.
  • Train the academic team before the program starts (includes going through the main duties and responsibilities, Operations Manual, curriculum, lesson preparation, certificate-giving ceremonies, etc.). Conduct any training sessions for the staff that will join the program later.
  • Co-lead an assistant and residence counselor training before the program starts.

Academic Support

Preparation/First Study Day:

  • Prepare class lists according to student levels and inform teachers and students.
  • Set up a system of tracking student attendance, completion of records of work by teachers, etc.
  • Prepare and distribute teaching supplies to all teachers.
  • Prepare weekly teaching schedules according to teachers’ strengths, weaknesses, experience, skills, and preferences and deliver them to teachers in a timely manner.

Before Classes:

  • Assist teachers with lesson preparation.
  • Make sure teachers have everything needed for each lesson.
  • Assist teachers with technology in the classroom, if needed (e.g. audio-visual equipment).

During Classes:

  • Monitor student attendance and address absenteeism.
  • Assist teachers with any questions, requests, or problems they may have during classes.
  • Observe teachers and document observations.
  • Ensure that teachers maintain student discipline, welfare, and safety during class time.
  • Teach when necessary (e.g. when student numbers are low, when there is teacher absence, lateness, or shortage).

After Classes:

  • Ensure that teachers are maintaining an accurate record of work covered and of student attendance.

Team Support and Supervision

  • Supervise, guide, and monitor the teaching team.
  • Ensure that all teachers are actively linking the academic program with the excursion program through meaningful activities in the classroom.
  • Supervise and assist teachers in writing student evaluations.
  • Run brief daily teacher meetings (optional for teachers) before classes.
  • Run a weekly professional development workshop for teachers.
  • Give feedback from class observations to teachers and arrange follow-up observations on matters of concern.
  • Evaluate the performance of teachers on a weekly basis and report to the management team.
  • Establish and maintain team discipline.
  • Create a positive atmosphere and motivate effectively, offering praise and recognition whenever possible.
  • Supervise assistant and residence counselors in their duties related to academic support.

Student Supervision

  • Act in loco parentis to ensure and maintain student discipline, welfare, safety, and security whenever in contact with students.
  • Supervise students during meals when on duty or in touch with students.

Program Quality Control and Client Service

  • Manage the delivery of the academic curriculum as prescribed.
  • Set and maintain a high level of teaching by ensuring that students receive well-planned, professionally delivered, and relevant lessons.
  • Review and make improvements in the current curriculum and course plans throughout the program based on teacher observations, and teacher/student/chaperone feedback.
  • Communicate important academic decisions to the management team.
  • Deal with chaperones (or directly with students) to answer questions related to English classes, levels, teachers, student progress, and the like, and resolve issues and complaints.
  • Interact with students and chaperons and ensure their happiness.
  • Monitor and counsel students on academic matters.
  • Create a formal student survey together with the managing excursion and activity head counselor, gather student feedback, and follow up on the same.

General Admin

  • Assist in preparation for/on student arrival and departure days.
  • Liaise with St. John’s University and ensure we have classrooms booked for English lessons, end-of-course certificate giving ceremonies, etc.
  • Deal with St. John’s representatives to solve any academic issues or complaints in a positive manner.
  • Maintain and protect YES USA teaching resources (including books, CDs/ DVDs, etc.) and equipment and make sure teachers return materials/supplies.
  • Take pictures of students/teachers in class and send them to the assistant and residence counselors daily.
  • Ensure timely completion and submission of student final evaluations.
  • Prepare and print end-of-course certificates.
  • Arrange and lead the certificate-giving ceremonies for departing students.
  • Complete additional administrative tasks assigned by the management team.

Residential

  • In the evenings, assist with on-campus supervision of students.
  • Help students and group leaders with questions and requests.
  • Deal with student discipline and initiate appropriate disciplinary actions where necessary.
  • Make sure that residence hallways and common areas are clean and report any problems.
  • In case of an emergency, be accessible and available to help outside of regular working hours.
  • Be available to assist with student bed checks, if needed, and help deal with emergencies.

Miscellaneous

  • Assist and stand in for the center director when required.
  • Help with non-academic duties (excursions, meals, student sicknesses, etc.), if required.
  • Make and answer calls and messages and assist with any questions, problems, etc.
  • Help the center director with any staffing issues (e.g. look for sub teachers, train new teachers, etc.)

Qualifications and Experience

  • DELTA certificate or MA in TESOL;
  • 3-5 years minimum full-time experience teaching ESL;
  • Native fluency in English;
  • Previous academic management experience (preferably in summer camp); and
  • Legal authorization to work in the United States.

Qualities

  • Strong leadership qualities and the ability to inspire others;
  • Effective people management skills;
  • High level of responsibility and authority;
  • Strong organizational and administrative skills;
  • Independence;
  • Strong customer service ethics;
  • Ability to remain calm under pressure and maintain a positive, constructive demeanor in clients’ presence even when problems and emergencies arise;
  • Strong problem-solving skills; and
  • Flexibility in terms of work assignments.

Compensation

Pay is commensurate with skills and experience.

Benefits

on-campus housing with two meals on weekdays and brunch on weekends for a residential position.

Application Procedure

Prior to offering a job to selected candidates, YES USA will:

  • Complete a reference check (names and contact details of three references are required).
  • Run a background check and a NY State Sex Offender Registry check.

Upon signing a job offer, successful candidates will be required to:

  • Submit a doctor’s note, proof of full COVID-19 vaccination, a copy of your university diploma, and certificates along with other new hire paperwork.
  • Attend orientation training prior to employment.

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